Application Privacy Policies
This page keeps the privacy policy for all applications in one professional place. Select any application below and the policy will open with the correct application name.
Select an app to open its privacy policy.
Review draft updated: 14 September 2026
Family360, also called Family 360 or FamilyHub360, is a family organisation service operated by Jimo Kenya Limited. This policy covers the Android app and browser portal, including account registration, family collaboration, financial recordkeeping, health records, calendars, messages and diaries.
For privacy questions, corrections or deletion requests, email merixkip@gmail.com. The current Android app's package is com.familyhub360.nativeap.
The information processed depends on the features you use and what you or authorised family members enter:
We process information to create and authenticate accounts, associate members with families, save and retrieve records, calculate spending and budget reports, deliver messages and reminders, apply access permissions, remember preferences, troubleshoot failures and handle support and deletion requests.
Financial features support recordkeeping, reporting and education. Health features organise information supplied by users. Enter only information needed for the feature, and ensure you have permission or another appropriate basis to enter information about another person.
Health records and health-related calendar entries are sent to the Family360 service when you save them. A personal medical record can be viewed by its creator and the person named on the record. Sharing it with a household makes it available to members who have access. Calendar entries and attached files follow their applicable sharing permissions.
Review the named person and sharing settings before saving health information. A personal medical record may be visible to its named person as well as its creator. Contact us to request correction or deletion of health information about you or a child in your care.
Family360 is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. For medical advice, diagnosis or treatment, speak with a qualified healthcare professional.
Access depends on the record, its owner, the person named on it and its sharing permissions. New diary entries start private. Messages are available to conversation participants. Shared financial accounts expose their permitted history to authorised members. Household records, polls, documents and attachments are available according to their sharing settings.
Service administrators operate the system and handle support and account-deletion requests. Hosting and storage services process records needed to run Family360. Email services process recipients and sign-in emails. Google Firebase Cloud Messaging processes notification delivery information as described below.
Recipients can keep copies of information they have seen, downloaded or exported. Changing sharing settings does not remove copies already held outside Family360.
The Android app integrates Google Firebase Cloud Messaging to deliver notifications. It uses installation identifiers and registration tokens to route notifications to a device. Family360 also records an app-generated device identifier, device model, operating system and time zone to register devices and schedule reminders.
Chat notification payloads contain recipient, conversation and notification identifiers. Daily calendar notification payloads contain a recipient identifier, date, event count and notification identifier. Message content and saved health records are retrieved from the Family360 service after access is checked. Read Google's Firebase privacy information for details of Google's processing.
You can control notification display through Android settings. Turning off notification display does not itself delete your Family360 account or the identifiers used to register the app.
Publisher confirmation required: identify the hosting, database, file-storage and email providers, their processing countries, additional data recipients and applicable international-transfer arrangements. Confirm any advertising, analytics or sale of data outside the documented app operations.
The Android app sends requests to the Family360 service over HTTPS. The service checks the signed-in account's access when retrieving or changing records. Records are stored on the service. A person with permitted access may still copy information.
The current Android app requires an internet connection for business records. It stores sign-in information, preferences, profile information, user images and notification registration details on the device. Earlier unsent entries may remain on the device for review and do not upload automatically. Files you explicitly export remain in the location you choose. Sign out before another person uses your device.
The app uses internet and network-state access and notification permission, and the Android file picker for files or images you choose to provide. The current app does not request access to precise device location, phone contacts, SMS, microphone, camera, body sensors or Health Connect. Uploaded content and calendar locations can still contain sensitive information you enter yourself.
We keep account information and saved records to provide your account and family features until the applicable deletion process is completed. Some record changes preserve history, including financial corrections and access changes. Signing out or uninstalling the app does not erase records stored by the service.
Once deletion is completed, the deleted account information and associated data are permanently removed and cannot be recovered through Family360. Account-deletion requests currently require administrator review and cleanup of personal records, shared records, files and associated account information. Closing sign-in access starts this process; it does not itself complete deletion.
A request remains pending until cleanup is completed. Keep your request reference and contact us for its progress. Copies independently downloaded or exported by you or other recipients are outside this process.
Open your profile/account page in the Family360 browser portal and choose Close my account. Confirm your password and the on-screen acknowledgement. Your access stops immediately and a request is created for administrator-assisted deletion of your account and associated records. Keep the request reference. Completed deletion is permanent.
You can also request deletion without reinstalling the app by emailing merixkip@gmail.com with the subject “Family360 account deletion request”. Include the email address associated with your account and whether you want the whole account or specific information deleted. Do not email your password or verification codes.
A parent or guardian can contact us about information relating to a child in their care. Information may be needed to verify the account or the requester's authority before a request can be handled.
Family360 includes parent, child and friend membership roles. Joining through a family code associates an account with a family. Information relating to children can include profile details, family relationships, financial learning records, messages, diary entries and health or education records supplied by users.
Parents and guardians should guide what children enter and share, and review permissions before adding sensitive information about them. A family code or selected membership role does not by itself verify age or establish parental consent.
Publisher confirmation required: state the supported age groups and countries, the parental notice and consent process where required, how a parent's authority is verified, and how parents can review or withdraw consent for their child's information. This draft does not claim that verified parental consent or parental messaging controls are already implemented.
You can edit supported profile details and preferences, choose which files to upload, manage sharing where controls are available, and change Android notification settings. For access, correction, export or deletion requests, or questions about use of your information, contact merixkip@gmail.com.
Depending on the law that applies to you, you may have rights to access, correct or delete information, restrict or object to processing, or withdraw consent where processing relies on consent. You can also contact your local data-protection authority. The Kenya Office of the Data Protection Commissioner provides information about data-subject rights.
Changes to this policy will appear on this page with a revised date. Questions about a change can be sent to the privacy contact above.